About Us
The Service - Juniper Consultancy Services Limited (hereinafter Juniper) offers a number of technical reports which are available in pdf format for download from our website, WasteReports.com. We reserve the right to modify, discontinue or suspend this Service (or any part of it) without prior notice to you and shall not be liable to you if we exercise these rights.

Reports are purchased through our ordering system, which is available on www.wastereports.com. The ordering system consists of a catalogue of publications and a secure payments gateway.

If you have any suggestions or comments, or if you have any difficulties with the web ordering system, please email juniper@wastereports.com.

All Technical Reports available from the company are copyright to Juniper Consultancy Services Ltd.

Reports may not be copied or given, lent or resold, either in part or in whole, to any third party. You may not file the report on a server which is used by other parties. You may not display the contents in whole or in part on your, or your company's, internal or external website.
Juniper shall not be responsible for your use of the Report. You shall be responsible for complying with any applicable data protection, copyright and other legislation and regulations.
Reports purchased by trade associations and 'umbrella' organisations are for use only by the internal secretariat of the organisation. Reports may not be copied or distributed to members, or to sister or affiliated organisations.
You can quote selectively from the Report only as permitted by Section 47 of the Copyright Designs and Patents Act 1988 as amended from time to time.
If you use the data from a Report as part of any analysis, report or publication, you are required to cite Juniper, in the usual way, as the source for the underlying data. Juniper however accepts no responsibility for the analysis or any actions arising therefrom.

Limitations
Our publications are prepared from information that was available to Juniper at the time of publication. This information may subsequently change or may not be complete in its coverage. Juniper shall not be liable for the consequences of any errors or omissions.

Juniper is not liable for any loss or damage of any kind, including any loss of profits, loss of anticipated savings or other indirect or consequential damages arising out of your use or inability to use the reports, or from errors or deficiencies in them whether caused by negligence or otherwise.
Juniper's liability in contract, tort or otherwise arising out of or in connection with the performance or observance of Juniper's obligations under these conditions shall be limited to the amount of the price paid by you to Juniper in respect of the Report in question.
Juniper gives no assurances that the Reports will be supplied virus free.
Juniper shall not be held liable for any failures in the supply of the report(s) to you, whether by electronic means, through the postal or courier services, or by any other means.
All paragraphs, whether under this clause or elsewhere, which limit or exclude liability, operate separately and shall survive independently of the other paragraphs.

Jurisdiction
Any disputes or claims shall be governed by and construed in accordance with English law and the jurisdiction of the English courts.

Making A Purchase
The ordering process is simple: browse through the catalogue, and click on the 'purchase this report' button for report that you wish to buy. This will place it into the basket. At this stage, if you wish to buy more items simply click on 'continue'. You can then chose more items and add them to the basket. If you view the shopping basket before checking out, you will be able to delete items if you wish. Once you have clicked to check out, you will be asked for some details that we need to be able to satisfy the order. Select your country from the drop-down list and check the Terms and Conditions box to indicate that you accept the terms and conditions of the purchase.

Downloadable pdf reports
There are different prices for each Technical Report. The price for the report(s) that you wish to purchase will be displayed against the named reports in the ordering process list. VAT will be levied in addition on UK orders. VAT will also be added to orders from EU customers where a valid VAT number is not provided.

Once payment has been authorised, you will be given the link to download the reports . You will also receive an email confirming your order and giving you the link to access the report(s) you have purchased. The Report(s) will be available for download for up to 5 days after the issue to you of the email.

You will be responsible for the provision of the necessary software and equipment to enable you to download your Report(s).
Our reports are prepared in colour to allow greater clarity of analysis and process schematics. If you choose to print a report on a black and white printer you should experiment with the different settings options for rendering colour based information within the print dialogue box, to optimise readability. Juniper does not provide customer support in relation to these matters. Nor do we provide black and white versions of our reports.

We accept the following credit cards on the website in payment: Visa, Mastercard and American Express. If you are shopping from outside the UK, your credit card company will convert the transaction to your own country's currency.

Shipping And Handling
There is no shipping charge for downloadable products.

Delivery Schedule
There will be no contract of any kind between you and us unless and until you make payment for the Products. Once we have received payment from you for a downloadable pdf report, you will be advised, both on the website, and by email, of the link to use to enable you to download the report. You have up to 120 hours (5 days) in which to download the report. If the ordering process fails, please contact us and we will email a copy of the report to you.

Tax Charges
VAT (Sales Tax) is charged on downloadable products in the UK and Europe (EU). However, EU (non-UK) customers who are VAT registered should check the exempt box and provide their VAT number, to avoid being charged VAT.

Please note - if you enter an invalid number we will invoice you for the tax separately as you are liable to pay the tax.

Customers from outside the EU are not charged sales tax (VAT) on any of our products.

Credit Card Security
Juniper uses the Sage Pay secure payment gateway. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Reaching Us
If you need to contact us, please email us on juniper@market-study.com, alternatively, you can phone or write using the contact details below.

Juniper Consultancy Services Limited
Sheppards Mill, Uley, Gloucestershire
GL11 5SP United Kingdom

Phone: +44 1452 770078 or +44 1453 860750

Email: juniper@wastereports.com

VAT Registration Number : GB 572 6379 12

Privacy Policy
Juniper does not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option.

Returns Policy
All goods are non-refundable once you have paid for them. For downloadable pdf reports, once you have received the address link to enable you to download the report(s), you are not able to cancel the purchase. If you are unable to complete the download process or wish us to provide a replacement for a file that is defective, please contact us by using the contact details above and we will replace the product.

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